Shipping Policy

At JJStunningNails, we are committed to delivering your order quickly and safely. Please review our shipping policy below for important information regarding processing, delivery, and shipping responsibilities.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Processing times may be longer during holidays, promotions, or high-order periods.
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).

Shipping Times

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

Estimated Delivery Times

• United States: 5–12 business days
• International Orders: 7–21 business days

Please note that these delivery estimates are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any free shipping promotions will be clearly displayed on our website when available.

Tracking Your Order

Once your order ships, you may receive a tracking number via email. Tracking updates depend on the shipping carrier and may take a few days to appear.

Customs, Duties & Taxes

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country. These fees are not included in the product or shipping price.

Delayed or Lost Packages

We are not responsible for shipping delays caused by:

• Shipping carriers
• Customs processing
• Weather conditions
• Incorrect shipping information
• Events outside our control

If your package appears lost or delayed, please contact the shipping carrier first. You may also contact us for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping address, contact us immediately at roseshafei@yahoo.com. We cannot guarantee changes after an order has been processed.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number
• Photos of the damaged package/product

We will review the issue and work toward a suitable resolution.

Order Acceptance & Risk of Loss

Once your order has been transferred to the shipping carrier, ownership and risk of loss pass to the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: roseshafei@yahoo.com
Store: JJStunningNails